Beautiful Cole Haan Beige Genuine Leather Satchel Handbag Classic Shoulder Bag

Unfortunately, due to the unique nature of vintage clothing, we do not accept returns or exchanges. 

Please review the item's description and measurements carefully before making a purchase. We cannot guarantee sizing suits modern standards/expectations. Some items have pre-existing sizing tags that do not necessarily reflect their current size. We hope our selected size range can help you gauge the average size of the product.

Please note that each item in our collection has been lovingly handpicked and may exhibit signs of wear, fading, or minor flaws. We encourage you to embrace the beauty of these vintage items, understanding that their imperfections tell a story and contribute to their authenticity. We strive to accurately describe and photograph each piece to the best of our abilities, highlighting any notable wear.

Free international shipping on orders $100+

We ship worldwide, all orders are shipped from our studio in Jordan to your doorstep, wherever you are. All orders are tracked and shipped via DHL, Aramex, or FedEx.

Cost: Shipping costs are calculated at checkout based on the destination and weight of your order. Here's a breakdown of what to expect:

United States

• Shipping starts at $12.99
• Free shipping on orders over $100
• Processing within 1-2 business days and delivered within 3-7 business days

United Kingdom & Europe

• Shipping starts at $10.99
• Free shipping on orders over $50
• Processing within 1-2 business days and delivered within 3-5 business days

GCC Region (UAE, Saudi Arabia, Kuwait, etc.)

• Shipping starts at $6.99
• Free shipping on orders over $50
• Processing within 1-2 business days and delivered within 3-5 business days

Rest of the World

• Shipping rates are calculated at checkout
• Free shipping on orders over $100
• Processing within 1-2 business days and delivered within 4-10 business days

Processing & Fulfillment

• Orders are processed within 1–3 business days
• You’ll receive a shipping confirmation email with your tracking number once your order is dispatched
• Need it fast? Add a note at checkout and we’ll do our best to prioritize it

Important Notes

• Once an order is fulfilled, we can’t change the delivery address
• We’re not responsible for lost, stolen, or delayed parcels after dispatch. Please contact your courier directly in these cases
• If a parcel is returned due to an incomplete or incorrect address, reshipping costs are the customer’s responsibility

Customs, Duties & Taxes

Depending on your country’s import policies, customs fees or duties may apply. These are not included in your order total and must be paid by the recipient once the parcel arrives.

Unfortunately, we don’t have control over these charges. Please check with your local customs office before placing an order to avoid any surprises.

Order Tracking: Once your order has been dispatched, you will receive a confirmation email containing details of your order as well as a tracking number to monitor its progress.

Need help? Email us at hello@balaganvintage.com or DM us on Instagram @balaganjo  - we’re always happy to assist.

For more information, kindly refer to our FAQs

The size shown here is the size equivalent in modern day sizing. Vintage clothing label sizing can vary greatly from today’s sizing depending on its brand, style, cut and fabric used.

Please feel free to request more dimensions if necessary through our email:

hello@balaganvintage.com

All major credit and debit card payments are processed securely through PayTabs, including Visa, MasterCard, and American Express. We also support Apple Pay through PayTabs for fast and seamless checkout.

If you prefer, you can also complete your order using PayPal.

All transactions are handled through encrypted and trusted payment gateways to keep your information safe.

UNIQUE: Stand out in statement true vintage pieces you won't find anyone else wearing.

HIGH QUALITY: Hand-curated and hand checked to perfection.

SUSTAINABLE: Reduced purchase carbon footprint by 82% with each vintage item you buy instead of new.

Email us at hello@balaganvintage.com or click here and fill out the form in order to reach us